Community Learning Space

The infraNET Project, University of Waterloo

presents ...

A Smart Community Seminar

Knowledge and E-Business

A Complementary Future

Hubert Saint-Onge

Senior Vice President, Clarica

Tuesday, May 30, 2000
2:30 p.m. - 4:00 p.m.
Davis Centre, Room 1302
University of Waterloo

About the Seminar

As we enter the New Millennium, computer-telecommunications networks will continue to create enormous change in the way the market place functions. These networks will dramatically reduce the cost of transactions within and between enterprises. Business networks will also redefine the traditional boundaries of organizations to include, in addition to their members, their customers and suppliers. Not only are these networks transforming the fundamental rules of business, they also have the potential of helping us transform the way we create value within organizations. As we learn to leverage emergent business networks, we will find that knowledge creation is the key contribution of networks. One of the key outcomes of this new organizational configuration will be a new form of collective "knowing". There are many signs that these networks and the knowledge that travels through them will have a transformative effect on both markets and organizations.

Mr. Saint-Onge has developed a model known as the Knowledge Assets Framework for the strategic integration of business plans with people management systems, using technology architecture and organizational infrastructure. In this presentation, Mr. Saint-Onge will discuss the systematic application of knowledge management and learning organization principles and how this can leverage a firm’s business.

Hubert Saint-Onge

Hubert Saint-Onge is Senior Vice President, Strategic Capabilities for Clarica. Previously, he was the Vice President, Learning Organization and Leadership Development for the Canadian Imperial Bank of Commerce (CIBC) where he developed the CIBC Leadership Centre from concept to reality. Prior to CIBC, he worked for Shell Canada. His work for the last twenty years has focused on developing the full potential of an organization’s human assets. From 1995-1999, he was a Board member of the Canadian Centre for Management Development. Mr. Saint-Onge holds an Honours BA in Political Science from York University and an MA in Political Science with specialization in international economic integration.


Clarica markets a wide range of financial products and services. In Canada, Clarica serves nearly 3 million people (about 1 in 10 Canadians) including employees of approximately 10,000 businesses and institutions. Clarica’s US operation serves 25,000 policyholders. Clarica’s web site is:

For more information

Shirley Fenton
The infraNET Project
Computer Systems Group, University of Waterloo
(519) 888-4074

Seminar Sponsorship

This seminar is sponsored by The infraNET Project, University of Waterloo.

The infraNET Project, initiated by the University of Waterloo in 1996, is a partnership to advance Web and Internet technologies. Its founding partners are: LivePage, MKS, Open Text, RIM, Sybase (Waterloo) and Waterloo Maple.

We also gratefully acknowledge the assistance of the Institute for Computer Research, University of Waterloo.